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Firewood Delivery Northern Ireland

Delivery Information

Select you quantity of wood using our stove size guide, sign up today and receive your first delivery within 2 working days. You will receive your monthly delivery on that day every month*. Then just sit back and relax knowing you will never have to order firewood again.

*we may call you to arrange any delivery changes

Terms and Conditions

Our deliveries either may need to be signed for, or given clear instructions on where deliveries can be left. If you require delivery on a set day, or you will not be available to sign for the delivery, please inform us by the ‘order notes’ section before checkout, or give us a call on 02890994090.

All deliveries made by Wood would be considered as a heavyweight delivery and as such we will generally use larger vehicles to make these deliveries.

Goods Delivery

The driver is remitted to deliver to the “Kerb side” and not directly into your property. The driver is not responsible for removing the goods to a place of your choice such as a garden or the side of the property, so please ensure you have made sufficient arrangements to move your goods into your property once the driver has delivered the goods to the Kerb side.

If you are concerned that a larger vehicle will have access problems or be subject to road restrictions, you are advised to contact Wood prior to placing your order. We will then endeavour to make an alternative arrangement for you. The goods can only be left on a flat, stone, concrete or tarmac surface, free from manhole or service covers which can be accessed by a sack trolley. The driver will be unable to push the goods up or down inclines or across grass or gravel pathways.

When you are in receipt of your order, it is important to check the packaging for any visual damage to the goods and then sign for its safe arrival. If you are unfortunate enough to receive damaged goods or there are missing items, please make sure it is noted on our driver’s paperwork. We also strongly suggest that you contact us directly as soon as possible to make sure we are aware of the problem.

If your order arrives as arranged but we are unable to deliver because you are not home (and have not agreed in advance to unattended delivery at your own risk being made), or there is insufficient space available for the vehicle to safely manoeuvre on the road AND operate a tail lift with goods weighing up to 1000KG, you will be liable for any additional costs incurred for the failed delivery and the goods either being returned or redelivery having to be arranged. The return delivery charge for failed deliveries incurs a £35.00 minimum charge.

Where goods are refused on delivery that are found to be undamaged on return, we reserve the right to pass on FULL carriage charges that we incur in returning the goods to us.

This does not affect your statutory rights. 

If you have any special requirements please contact us before placing your order.

Completion of your order is agreement to our Terms & Conditions of Sale.